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Privacy policy

Last updated: Aug 2025

We take your privacy seriously — the kind of seriously that comes with clear communication, secure systems, and zero gimmicks.

When you visit kecci.com, you’re trusting us with your information. We’ll always do our best to earn and keep that trust by being thoughtful, transparent, and respectful with the data you share.

This policy explains what we collect, how we use it, and the choices you have. If anything feels unclear or concerning, we encourage you to reach out. We’re here to help.

1. What We Collect (and When)

We collect personal information in a few different ways — mostly when you actively share it, and sometimes automatically (like when you browse the site). Here’s what that includes:

  • When you place an order: name, shipping and billing addresses, phone number, email, payment details, and what you purchased.
  • When you sign up for emails or texts: name, email address, phone number (optional), and your opt-in consent.
  • When you browse the site: IP address, device and browser type, pages visited, time spent, cart actions — mostly via cookies and similar tools.
  • When you contact us: any personal info you share so we can help — like your name, email, or order number.

2. Why We Collect It

We use your information to operate Keççi responsibly and joyfully. That includes:

  • Fulfilling and shipping your orders
  • Sending order confirmations, updates, and receipts
  • Providing customer support
  • Sending marketing emails or texts (only if you’ve opted in)
  • Understanding how people use the site (so we can improve it)
  • Preventing fraud and ensuring secure transactions
  • Meeting legal, tax, and regulatory requirements

3. How We Share Information

We don’t sell your personal information — ever. We only share it with a few trusted service providers who help us run Keççi, like:

  • Shopify (our store platform)
  • Payment processors
  • Shipping and logistics partners
  • Email and SMS marketing platforms
  • Analytics and advertising partners (see Cookies section)

These providers only use your info to help us serve you — and never for their own marketing. We may also share information if required by law, to respond to legal requests, or to prevent fraud or abuse.

4. Account Information & Security

If you create an account with us, you’ll choose a password to keep your info secure. Please keep it private — we can’t access or recover it for you. If you think your account’s been compromised, let us know right away.

All systems handling your personal data are secured and access is limited to personnel with a legitimate business need. While no system is impenetrable, we take strong precautions to protect your data.

5. Cookies & Related Technologies

Like most websites, we use cookies and similar tools (pixels, tags, etc.) to improve your experience. Some are essential — others help us understand how people use the site, personalize content, and show more relevant ads.

Our cookies help us:

  • Keep you logged in (if you choose)
  • Remember what’s in your cart
  • Track how people navigate the site
  • Measure and improve performance
  • Show ads that are more relevant to you

When you first visit our site, you’ll see a cookie consent banner powered by Pandectes. This lets you choose which types of cookies you’re okay with — and you can change your preferences anytime by clicking the cookie icon in the bottom-right corner of the screen.

You can also adjust cookie settings through your browser, or opt out of interest-based advertising using tools like the DAA’s opt-out page.

CCPA & U.S. State Privacy Laws: Depending on where you live, sharing data for advertising purposes may be considered a “sale” or “sharing” under your state’s laws. We honor opt-out requests and respect browser signals such as Global Privacy Control (GPC). The cookie icon on our site allows California and other eligible users to revisit and manage their consent at any time.

6. Children's Privacy

Keççi is for grown-ups. We don’t knowingly collect personal data from anyone under 16. If we discover we’ve collected info from a child, we’ll delete it promptly. If you're a parent and think this may have happened, please get in touch.

7. Your Rights

You always have the right to:

  • Access the personal info we’ve collected
  • Correct inaccuracies
  • Request deletion (unless we need to keep it for legal reasons)
  • Withdraw consent (if applicable)

To exercise any of these rights, email us at hello@kecci.com. We’ll respond as soon as possible.

California & Other U.S. State Residents: Under state privacy laws like the California Consumer Privacy Act (CCPA/CPRA), you may also have the right to know what data we collect, request a copy, opt out of targeted advertising, and more. We respect Global Privacy Control signals where supported and required by law.

Canadian Residents: Your data may be transferred to and processed in the U.S. by our service providers. By using our site, you consent to this transfer. If you’d like to access, update, or delete your information, please contact us anytime.

8. Data Storage & Security

Our site is hosted on Shopify, which uses secure systems and encryption. Your payment info is processed securely and never stored on our servers. We also limit access to your info to only those who need it to do their job.

While we do everything we reasonably can to protect your data, no method of transmission is 100% secure. Please avoid sending sensitive data (like credit card numbers) by email.

9. Data Retention

We keep your info only as long as needed to fulfill your orders, provide service, or meet legal requirements. If you ask us to delete your account or data, we’ll remove it unless we’re legally required to hold onto it a little longer (like for tax records).

10. Who We Are

Keççi is a brand of Skyeloom LLC (d/b/a Keççi). Skyeloom LLC d/b/a Keççi is the operator of this website and the business responsible for this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll post the new version here and update the date below. By continuing to use the site, you’re agreeing to the latest version.

12. Questions?

If you have questions about this policy or your data, you can email us directly at hello@kecci.com or reach us through our Contact page. We’re happy to help.

For more information, please see our Terms of Service.